If you're looking for software for process mapping your organisation, we suggest a look at Promanade - one of the most manageable process mapping packages we've found.  Download a trial copy and see for yourself.

 The Chartered Quality Institute (CQI) (previously the IQA) is the source for quality information and advice.

The American Society for Quality (ASQ) is a good starting point for US browsing, as is the American Productivity and Quality Centre.

The Quality Network is a good UK based starting point for further information.

Try Vanguard Consulting if you're interested in John Seddon's views.

6-sigma interesting you?   
6Sigma.us is  a provider of Six Sigma and Lean Flow statistically based process improvement services - "Helping People Solve Problems with Unknown Solutions".
Similarly, aveta provide online 6-Sigma training (up to black-belt level).
HUMAN, a company devoted to Quality Assurance consulting services, in-house seminars, and teaching products such as training videos, pocketbooks, and questionnaire tools.

For some excellent help on computers, Fred Langa has run an excellent mailing list - and you can try it for free!

It's since merged with the Windows Secrets newsletter but the above link should still work.

And for those looking for a first-rate tool to clean up your PC give jv16 Powertools a try.

Finally, I just have to include a link to the International Rescue Corps, a UK based charity who are frequently amongst the first into disaster areas worldwide.

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Last modified: May 31, 2008